Referring to the online chat, Jason Grier, who runs the global support team, said: “The question is what do you do when you don’t know what to do. The confounding part, and what McAfee executives say they find embarrassing, is that the Haggler’s intervention was needed. Alda figured that this issue was his to fix. Alda should have been talking to Tangonet.īut because he once had a McAfee subscription with a different computer, and because he was still getting renewal requests from the company, Mr. To cancel MX Logic would require that this company get in touch with McAfee, because it’s the one paying for MX Logic. Alda thought he’d ditched McAfee’s spam protection when he switched to a Mac, but the company that runs his e-mail domain, Tangonet, subscribes to MX Logic, a spam filter product owned by McAfee. At the root of this problem is a bit of confusion, and the Haggler will summarize it here: I’m willing to pay for a service I have not used for years, but I don’t like the idea of paying to stop using it.It’s Samuel Beckett meets offshore Internet customer service. Rep: Do you have any valid McAfee product? But others are important to me, so I’ve contacted McAfee several times, requesting that it stop performing this service that I don’t pay for and don’t want. Some of the quarantined e-mails are come-hithers from Russian women, who are apparently very lonely and would feel much better if I just clicked on their link. Unfortunately, McAfee continues to monitor my e-mail, providing daily reports of messages it has intercepted and quarantined.
My credit card had expired, and I ignored McAfee’s entreaties to post new credit card information, thinking that would end the subscription. Months later, thanks to McAfee’s murky opt-out policy, I realized that the company was still charging me for a subscription.
#Mcafee antivirus contact number Pc#
Here’s the story: I had been using McAfee, which sells antivirus software, on a PC for a while, but I stopped when I switched to a Mac. McAfee can’t seem to resist messing around with my e-mail. That rare mix of frustration and comedy – the Haggler’s favorite cocktail. Then the kicker: “I, of course, feel sorry for the thief.”
#Mcafee antivirus contact number full#
The police investigated, and the excellent German insurance policy covering household effects reimbursed me for the full price of a brand-new computer.” The storeroom was later broken into and the laptop stolen. in my storeroom in the basement of my apartment building.
again.” Only one e-mailer, Robert John Bennett of Düsseldorf, Germany, managed to pivot from this unhappy sentiment to a pretty good punch line: “I gave up and bought a Toshiba laptop, which has worked like a charm for three years, and put the H.P. Most ended with a variation of “I’m never buying another H.P. THE tale of a customer who spent three months trying in vain to have his Hewlett-Packard laptop repaired yielded a gusher of same-here e-mails.
0 kommentar(er)
